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agent_landing_pages [2018/07/25 19:21]
brittany [Creating Agent Landing Pages]
agent_landing_pages [2019/01/17 15:46]
brendan
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 +<​html><​iframe width="​660"​ height="​440"​ src="​https://​www.youtube.com/​embed/​3QxWGmBw5xM"​ frameborder="​0"​ allowfullscreen></​iframe></​html>​
 +====== Agent Landing Pages ======
  
 +Agent Landing Pages are content pages that have the ability to override the assignment process and assign leads to a specific landing page based on the agent landing page that they arrive to the website through.
 +
 +===== Important Notes about Agent Landing Pages =====
 +
 +Agent Landing Pages work by setting a cookie in a visitor'​s browser. This cookie dictates the lead assignment process by assigning the lead to the specified agent.
 +
 +However, it is important to know that this cookie can not be overwritten and does not expire. The only way to remove the cookie is through manual deletion. A lead could feasibly arrive on an Agent Landing Page, navigate away from the page and return to register a week later and still have assignment dictated by that original cookie.
 +
 +It also means that subsequent Agent Landing Page visits will not overwrite the initial cookie, so assignment is always dictated by the first Agent Landing Page a visitor arrives on, as the cookie is never overwritten.
 +
 +===== Creating Agent Landing Pages =====
 +
 +Creating Agent Landing Pages is the same as [[creating_editing_pages|Creating Content Pages]] with one new difference. ​ The difference is that **Agent Landing Pages allow for the selection of an Agent**.
 +
 +Agent Landing Pages have been added to the website'​s administrative backend, as part of the content section. ​
 +
 +{{::​alp.png?​400|}}
 +
 +You are free to use any of the pre-existing page templates, just like how you can for a content or area page. Check out our documentation on [[page_templates|Page Templates]] for descriptions on these templates.
 +
 +{{::​choosetemplate.png?​600|}}
 +
 +Once the new Agent Landing Page is saved, and a new user arrives at an agent landing page and then signs up, the new lead will bypass the normal round robin assignment process. ​ The new lead will be assigned directly to the agent and idle lead reassignment will not be applied.
 +
 +===== Converting Content Pages to Agent Landing Pages =====
 +
 +Another option when creating Agent Landing is converting existing Content pages. ​ To convert an existing Content Page into an Agent Landing page:
 +
 +  - Go to the Content Page admin section for your site: yoursite.com/​admin/​content/​contentpage/​
 +  - Select the checkbox(s) next to the pages you would like to convert.
 +  - Select the '​Convert selected pages to Agent Landing Pages' option in the Action dropdown as shown in this screenshot:
 +
 +{{::​convert.png?​600|}}
 +
 +Once the conversion is complete, the converted pages will no longer appear in the Content Page admin. ​ To view the newly converted pages, go to your site's Agent Landing Page admin: yoursite.com/​admin/​content/​agentlandingpage/​
 +
 +{{::​alp2.png?​700|}}
 +
 +===== Testing Agent Landing Pages =====
 +
 +When testing Agent Landing Pages functionality,​ remember that the cookie is set on a permanent basis. Because of this, **it is recommended to use a private mode such as Google Chrome'​s Incognito Mode or Firefox'​s Private Browsing Mode to run test sign-ups**.
 +
 +These modes will clear existing cookies in that particular session, allowing you a clean path to create a test lead. After the test lead is created, exit the private browsing mode as this will clear any cookies gained while in that mode.
agent_landing_pages.txt ยท Last modified: 2019/01/17 15:46 by brendan