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--- agentology [2017/09/12 01:14]
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+++ agentology [2017/09/13 19:46]
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+<html>
+<style>p img { box-shadow: 0 0px 20px #888888; }</style>
+</html>
+====== Agentology integration ======
+Real Geeks can send leads to [[https://www.agentology.com/|Agentology]] where a specialized agent will respond within minutes via Phone, SMS, and Email, and log all activity in real time back to Real Geeks.
+New leads are sent over to Agentology. Activities are sent from Agentology to Real Geeks as notes with information like SMS transcripts, call logs, etc.
+===== How to connect =====
+First send an email to **success@agentology.com** asking for your **Partner ID for Real Geeks integration**
+Once you receive the Partner ID:
+  - Visit https://leadrouter.realgeeks.com/
+  - Click **Configure Destinations**
+  - Click in your site
+  - Click **Connect** on **Agentology**
+  - Enter the **Partner ID**
+  - **User** is optional, if selected only leads assigned to that user will be sent to Agentology
+  - **Assignment** is optional, you can choose to only send leads to Agentology if they are assigned to an agent in Real Geeks, by default leads are sent immediately before the assignment happens.
+  - Click **Save** and that's it

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