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changing_domain_name

What is the process for changing my domain name?

If your site is already live

  1. Buy the new domain name. (you need to own a domain before you ask us to change it)
  2. Go into your domain registrar and point the nameservers of the new domain name to our nameservers. Now both of your domains will be pointing to our nameservers.
  3. Submit a ticket to support requesting the domain change. Be sure to include the domain you are changing to.
  4. Once the change has been made on our end, go your registrar's control panel and set up a 301 permanent redirect from your old domain to your new domain after the new domain is live. If you need help with this, you may ask your domain registrar for assistance.

Our nameservers and more information on changing nameservers can be found here.

If your site is not live

  • Let support know which domain to you want it changed to and we'll change it on our end.
  • You will see the change when you take your site live.
  • To edit your site, continue to use your development site.
  • Reminder: If you push your site live before getting IDX approval, your searches and contact widget will not work.

A setback of changing your domain name:

  • If you don't do a 301 redirect from your old domain to your new domain, you will lose traffic on your old domain.

To learn more, click here.

changing_domain_name.txt · Last modified: 2017/02/21 02:55 by diane