chat
Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision Next revision Both sides next revision | ||
|
chat [2019/08/13 16:30] samuel |
chat [2019/08/13 18:47] samuel |
||
|---|---|---|---|
| Line 5: | Line 5: | ||
| ===== The Benefits of Live Chat ===== | ===== The Benefits of Live Chat ===== | ||
| - | Utilizing the Real Geeks Live Chat is a great way to provide value to your clients instantly. With our tool, you can now chat in real-time to your leads as they are looking at properties, thus leading to better communication. The tool will also inform you when a client is actively on your website, so feel free to chat some properties that might be of interest to that lead based on their search. | + | Utilizing the Real Geeks Live Chat is a great way to provide value to your clients instantly. With our tool, you can now chat in real-time to your leads as they are looking at properties, thus leading to better communication. The tool will also inform you when a client is actively on your website, so feel free to send some properties that might be of interest to that lead based on their search. |
| ===== Checklist for Set up ===== | ===== Checklist for Set up ===== | ||
| Line 34: | Line 34: | ||
| **To Turn on Notifications for Incoming Chat Messages from Leads follow this path: CRM > Settings > Notifications > Incoming Chat Messages from leads > Email/Text | **To Turn on Notifications for Incoming Chat Messages from Leads follow this path: CRM > Settings > Notifications > Incoming Chat Messages from leads > Email/Text | ||
| ** | ** | ||
| + | |||
| + | Please note: | ||
| + | |||
| + | * Agents will only receive 1 notification per hour per lead | ||
| ==== Step 3: Configure Chat Templates ==== | ==== Step 3: Configure Chat Templates ==== | ||
| Line 87: | Line 91: | ||
| * Maximum File Size: 2.5MB | * Maximum File Size: 2.5MB | ||
| - | * Supported File Types: .jpg, .png, .gif, .pdf, .docx, .txt | + | * Supported File Types: .jpg, .png, .gif, .pdf, .docx, .doc, .txt, .csv |
| * You can only send one file at a time | * You can only send one file at a time | ||
chat.txt ยท Last modified: 2020/06/05 16:55 by michaels
Page Tools
