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chat [2019/09/23 19:50] samuel |
chat [2019/09/23 19:52] samuel |
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- | A unique feature with the Live Chat is the ability to set yourself as "Available" or "Unavailable". When you set yourself offline, an "Offline" responder will immediately go out when a lead sends you a chat message to inform them you are not currently available. This responder message will include a link to the Contact Us form so the lead can submit their questions while you are away. | + | A unique feature with the Live Chat is the ability to set yourself as "Available" or "Unavailable". When you set yourself as "Unavailable", an "Offline" responder will immediately go out when a lead sends you a chat message to inform them you are not currently available. This responder message will include a link to the Contact Us form so the lead can submit their questions while you are away. |
{{:lead_manager:offline-responder.png?600|}} | {{:lead_manager:offline-responder.png?600|}} |