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follow_up_process [2019/06/07 21:17]
brittany
follow_up_process [2020/05/28 21:07] (current)
michaels
Line 1: Line 1:
 +#redirect https://​support.realgeeks.com/​hc/​en-us/​articles/​360043211554
 =====Follow Up Process===== =====Follow Up Process=====
  
-To see a list of follow up examples, click [[start#follow_up_scripts|here]].+To see a list of follow up email examples, click [[start#best_practices_resources|here]].
  
 Here is the way you should be working the system to do more business: Here is the way you should be working the system to do more business:
  
  
-1. Call the lead asap!! If you get them live use Internet Script ​to Qualify ​and educate. (you should also know how the website works so you can assist them)+ 1. Call the lead asap!! If you get them live use internet script ​to qualify ​and educate. (you should also know how the website works so you can assist them)
  
-2a. If the lead does not answer, leave a message using an email script.+  * If the lead does not answer, leave a message using an email script
 +  * Send them an email from your Template Email.
  
-2bSend them an email from your Template Email.+ 2I would also schedule a follow up to call them at least once or twice. If the lead does not answer, use the voice mail script once more. There is no need to send another ​email.
  
-3. I would also schedule a follow up to call them at least once or twice. ​If the lead does not answeruse the voice mail script once more. There is no need to send another ​email.+**Note**: ​If the number is bad (fake number)but the email appears ​to be good, then send them an email from your Template Email.
  
--Note - If the number ​is bad (fake number), but the email appears to be good, then send them an email from your Template Email.+3. Make sure you are following up daily on anyone adding favorite properties. There is a url you can link on from the "Daily Follow Up:" reminder ​email you get from the lead manager. Call them and also send "​Favorite Property Added Follow Up" ​email if they do not answer.
  
-4. Make sure you are following up daily on anyone adding favorite propertiesThere is a link you can clink on from the "Daily Follow Up reminder Email" ​you get from the lead manager. Call them and also send "​Template:​ Favorite Property Added Follow Up: email if you do not reach them.+4. Also search **Active Date** and **Start Date**, sorting by oldest to newest and call themSend the "Active Lead Email Follow Up" email template ​if you do not reach them.
  
-5. Also search Activity today and sort start date by oldest to newest and call them and also send "​Template:​ Active Lead Email Follow Up" email if you do not reach them. 
  
  
- +**Sidenote**: Change names and websites in the scripts as you see fit.
-Sidenote: Change names and websites in the scripts as you see fit.+
  
follow_up_process.1559942222.txt.gz · Last modified: 2019/06/07 21:17 by brittany