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lead_assignment [2018/07/17 17:10] brittany [Idle Lead Reassignment] |
lead_assignment [2019/04/10 21:00] brittany |
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{{::la_1_4.png?700|}} | {{::la_1_4.png?700|}} | ||
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+ | ===== Bulk Reassignment ===== | ||
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+ | Go in the CRM to the **Leads** tab and check the boxes to the right of the leads you would like to reassign (or assign if they are unassigned). | ||
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+ | {{::bulkleadreassignment1.jpg?900|}} | ||
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+ | On the top right of the page, click the **Actions** dropdown and select **Assign**. | ||
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+ | {{::bulkleadreassignment2.jpg?600|}} | ||
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+ | The options for Agent/Lender, you can either choose an agent/lender, unassigned or round robin. If you choose Round Robin, then you will need to specify which round robin you would like to do. | ||
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+ | {{::bulkleadreassignment3.jpg?500|}} | ||
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+ | Now, check the **Confirm Reassign** box and click **Reassign**. | ||
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+ | {{::bulkleadreassignment4.jpg?500|}} | ||
===== Round Robin ===== | ===== Round Robin ===== | ||
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- | ===== Bulk Reassignment ===== | ||
- | |||
- | Go in the CRM to the **Leads** tab and check the boxes to the right of the leads you would like to reassign (or assign if they are unassigned). | ||
- | |||
- | {{::bulkleadreassignment1.jpg?900|}} | ||
- | |||
- | On the top right of the page, click the **Actions** dropdown and select **Assign**. | ||
- | |||
- | {{::bulkleadreassignment2.jpg?600|}} | ||
- | |||
- | The options for Agent/Lender, you can either choose an agent/lender, unassigned or round robin. If you choose Round Robin, then you will need to specify which round robin you would like to do. | ||
- | |||
- | {{::bulkleadreassignment3.jpg?500|}} | ||
- | |||
- | Now, check the **Confirm Reassign** box and click **Reassign**. | ||
- | |||
- | {{::bulkleadreassignment4.jpg?500|}} | ||
===== FAQ ===== | ===== FAQ ===== | ||