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liondesk [2017/04/27 14:29]
kat [Using Real Geeks to round robin leads in LionDesk]
liondesk [2019/05/02 21:10]
brittany [LionDesk integration]
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 Lead activity (searches performed, searches saved, favorite properties added, messages sent, etc.) are available in LionDesk under **Contact Activity Timeline** -> **Website Activity**. Lead activity (searches performed, searches saved, favorite properties added, messages sent, etc.) are available in LionDesk under **Contact Activity Timeline** -> **Website Activity**.
  
-If you have any questions on how this works or are getting stuck connecting the systems together, please don't hesitate to reach out to us in support at 808.261.0616 ​or https://​www.realgeeks.com/​support+If you have any questions on how this works or are getting stuck connecting the systems together, please don't hesitate to reach out to us in support at (844) 311-4969 ex.or https://​www.realgeeks.com/​support
  
 ===== Connect Real Geeks with LionDesk ===== ===== Connect Real Geeks with LionDesk =====
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-You can use either Real Geeks or LionDesk to round robin your leads. This is how you set up Real Geeks round robin for LionDesk: ​+You can use either Real Geeks or LionDesk to round robin your leads. ​Currently the API does not support the tracking lead activity if you round robin using Real Geeks, rather than LionDesk. If you want your lead activity to track, please use round robin through LionDesk. Instructions on how to do this is listed here [[https://​liondesk.zendesk.com/​hc/​en-us/​articles/​217038948-Lead-Distribution-Type-Round-Robin|LionDesk Evaluation]] 
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 +This is how you set up Real Geeks round robin for LionDesk: ​
  
 **First:** Set your lead assignment to Round Robin in the Lead Manager. ​ **First:** Set your lead assignment to Round Robin in the Lead Manager. ​
liondesk.txt · Last modified: 2019/05/02 21:10 by brittany