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notifications [2016/11/19 01:09] allie [Notifications for Team Leaders and Administrators] |
notifications [2016/11/19 01:10] allie [Notifications for Team Leaders and Administrators] |
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* **Users - Follow-up reminders** - Notification when a user has a scheduled follow-up. | * **Users - Follow-up reminders** - Notification when a user has a scheduled follow-up. | ||
* **Users - Daily follow-up reminders** - Daily summary notification of agent's scheduled follow-ups. | * **Users - Daily follow-up reminders** - Daily summary notification of agent's scheduled follow-ups. | ||
+ | * **Users - Lead reassigned** - Notification when a lead is reassigned due to Idle Lead Reassignment. | ||