notifications
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notifications [2016/11/19 01:09] allie [Notifications for Team Leaders and Administrators] |
notifications [2019/06/14 16:19] brittany [Notification Addresses] |
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| * **Administrators**: Locate the user who needs to have notification permissions enabled in your list of users. In the user's profile, toggle the permission related to notifications access. | * **Administrators**: Locate the user who needs to have notification permissions enabled in your list of users. In the user's profile, toggle the permission related to notifications access. | ||
| - | {{ ::lm_permissions01.png?400 |}} | + | {{::notificationspermissionrar.jpg?400|}} |
| Once notifications are enabled, the user will be able to access their notification settings. **Admins**: The option to enable notifications for a user is up to you, but if you choose not to allow this setting to an user, you will need to set up the notifications for them. | Once notifications are enabled, the user will be able to access their notification settings. **Admins**: The option to enable notifications for a user is up to you, but if you choose not to allow this setting to an user, you will need to set up the notifications for them. | ||
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| * **Text Emails** - Emails that are sent to a mobile text message address. The format for these is dictated by your mobile provider but an example would be 1234567890@vtext.com for Verizon. | * **Text Emails** - Emails that are sent to a mobile text message address. The format for these is dictated by your mobile provider but an example would be 1234567890@vtext.com for Verizon. | ||
| - | {{ ::lm_notifications01.png?500 |}} | + | {{::notificationaddressrar.jpg?500|}} |
| ===== Notifications for Users ===== | ===== Notifications for Users ===== | ||
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| * **Users - Follow-up reminders** - Notification when a user has a scheduled follow-up. | * **Users - Follow-up reminders** - Notification when a user has a scheduled follow-up. | ||
| * **Users - Daily follow-up reminders** - Daily summary notification of agent's scheduled follow-ups. | * **Users - Daily follow-up reminders** - Daily summary notification of agent's scheduled follow-ups. | ||
| + | * **Users - Lead reassigned** - Notification when a lead is reassigned due to Idle Lead Reassignment. | ||
notifications.txt ยท Last modified: 2020/05/28 20:42 by michaels
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