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--- types_of_emails [2017/06/15 18:23]
brittany [Website Emails:]
+++ types_of_emails [2020/05/28 19:55]
michaels
@@ Line 1: / Line 1: @@
+#redirect https://support.realgeeks.com/hc/en-us/articles/360037994854-Email-Types
+=====Types of Emails=====
+There are several different types of email you will see while working within the RealGeeks System.
+====Website Emails====
+**Property Update Emails:**
+Sent to leads that have saved a search on your site.
+When a listing that fits their search criteria has been updated, the lead will receive an alert of this through a Property Update Email.
+The lead has the ability to change how often they will receive these emails.
+- **Daily** E-mails are sent Daily
+- **Weekly** E-mails are sent every Friday
+- **Bi-Weekly** E-mails are sent on the 1st and 15th of the month
+- **Monthly** E-mails are sent on the 1st of the month
+The body of this type of email cannot be changed.
+The signature can be changed in your Lead Manager. Go the "Settings" tab > "General" > "Email Signature" to the right of "Auto Responder Message".
+**Sign-Up Email:**
+Sent to leads that sign up on your site.
+This is editable in your site backend.  Go to "Auto Responder Email" > "Normal Sign up"
+You will need to remove the [Agent Signature] and replace it with your signature as it is only a placeholder.
+**Market Report Sign-Up Email:**
+Sent to leads that sign up for monthly market reports on your market report page(s).
+This is editable in your site backend.  Go to "Auto Responder Email" > "Market Report Sign-up"
+**Property Valuation Email:**
+- Sent to leads that sign up via the paid Seller Valuation tool.
+- Automated valuation email sends to leads that received the valuation report.
+- Customized valuation email sends to leads where the valuation report could not be completed.
+This is editable in your site backend.  Go to "Auto Responder Email" > "Seller Leads Automated Valuation" or "Seller Leads Customized Valuation"
+Seller Leads Automated Valuation = when an estimation of a property is given
+Seller Leads Customized Valuation = when an estimation of a property is not available. You would need to follow up and get in touch with the lead to give them an estimation.
+*Even if an estimation is given, there should still be follow-ups with the lead.
+====Lead Manager Emails====
+**Auto Responder Message:**
+Sent to leads that are assigned to an agent and fills out the contact form on the website.
+This may be customized for each agent on their Settings page in the Lead Manager.
+**Notification Email:**
+- Sent to the email address you have configured in your settings.
+- Sent based on the Notification Settings placed by your Site Admin.
+**Emails to your leads:**
+- Sent to leads you message through the Lead Manager.
+- If you have your Email Integration set up, the emails will be sent through your email account.
+*Keep in mind that in order for these emails to avoid spam filters, they need to be sent in plain text so images cannot be added.

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