faq
Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
faq [2012/06/18 19:41] kevin |
faq [2020/05/28 19:14] (current) michaels |
||
|---|---|---|---|
| Line 1: | Line 1: | ||
| + | #redirect https://support.realgeeks.com/hc/en-us/articles/360038350553 | ||
| ====== Why don't my properties pop up a registration box? ====== | ====== Why don't my properties pop up a registration box? ====== | ||
| There are 3 possible reasons this is happening | There are 3 possible reasons this is happening | ||
| Line 11: | Line 12: | ||
| We have done some testing on several of our sites to see which generates the most conversions. We have found that the default setting (requiring registration to see any properties) is the best. | We have done some testing on several of our sites to see which generates the most conversions. We have found that the default setting (requiring registration to see any properties) is the best. | ||
| - | ====== What is the process for changing my domain name? ====== | ||
| - | - Buy the new domain name | ||
| - | - Point the nameservers of the new domain name to our nameservers. Now both of your domains will be pointing to our nameservers. | ||
| - | - Let us know that you have done this. We will change our servers so that we will respond to requests on the new domain instead of the old domain. | ||
| - | - Go into your registrar's control panel and set up a **301 permanent redirect** from your old domain to your new domain after the new domain is live. | ||
| - | |||
| ====== What is the difference between the "Log-on" email in the lead manager and the linked Gmail Account? ====== | ====== What is the difference between the "Log-on" email in the lead manager and the linked Gmail Account? ====== | ||
| Line 29: | Line 24: | ||
| Some google accounts do not have gmail capability. Your agent will have to link an account that does. Go here to see what all "products" you account has enabled: https://www.google.com/settings/products. Gmail has to be in there for that to work. | Some google accounts do not have gmail capability. Your agent will have to link an account that does. Go here to see what all "products" you account has enabled: https://www.google.com/settings/products. Gmail has to be in there for that to work. | ||
| + | ====== What are the different types of automatic emails sent from the system? ====== | ||
| + | |||
| + | - If your client does a search and signs up for the site, we send the [[auto_email|auto responder email]] you can edit in yousite.com/admin/. If this email isn't going out, see "[[faq#Why don't my properties pop up a registration box?|Why don't my properties pop up a registration box?]]" in this FAQ. | ||
| + | - If your client clicks the contact button and fills out the form, and the client is asssigned to an agent, or you have round-robin rotation going, the auto-responder email from your [[settings|lead manager settings]] will be sent. | ||
| + | - We send out automatic updates matching their saved searches daily. You can customize the signature at the bottom of these emails in yoursite.com/admin/. | ||
| + | |||
| + | ====== What if my leads' facebook profiles images are not pulling in? ====== | ||
| + | |||
| + | When people sign in with facebook, the only things we are getting from facebook are (1) their name and (2) their email. | ||
| + | |||
| + | We then ask for their phone number, which Facebook does not give us. | ||
| + | |||
| + | As a separate process, we use a third party service called FullContact which attempts to pull their social profiles in based on their name and email. | ||
| + | Depending on the users’s facebook privacy settings, we might be able to get their profile from FullContact, and we might not. Just because they used the facebook login button doesn’t mean that we automatically get their profile. | ||
faq.1340048498.txt.gz · Last modified: 2012/06/18 19:41 by kevin
Page Tools
