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opt-out-types

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“Notification” Opt Out:

This occurs when the lead clicks the Opt-Out link at the bottom of a property update email, market report email, or the initial signup email

  • Opts out of property update emails
  • Opts out of market report emails
  • Opts out of ALL drip campaigns
  • Opts out of ALL Eblasts

The Opt-In message/alert on the lead will read “Opted out of property contact.”

Opting out of both Notification and Contact will give the alert:

“Opted out of all contact. Opt back in for: [Agent] or [Property]

“Contact” Opt Out:

This occurs when you click the Opt Out message from an email sent directly from an agent in the CRM.

  • Agents will no longer be able to contact them from the CRM unless the lead is Opted In
  • Opts out of ALL drip campaigns
  • Opts out of ALL Eblasts

The Opt-In message/alert on the lead will read “Opted out of agent contact”

Opting out of both Notification and Contact will give the alert:

“Opted out of all contact. Opt back in for: [Agent] or [Property]

Drip Opt-Out:

This occurs when a lead clicks the link at the bottom of a Drip email

  • Opt out from ALL Drip Campaigns
  • This will also prevent them from receiving ALL Eblasts

EBlast Opt-Out:

This occurs when the lead click the link at the bottom of an Eblast email.

  • Opt Out from ALL future EBlasts
  • This will also unsubscribe from ALL Drip campaigns

Texting Opt-Out

This occurs by clicking the “Opt Out Lead” button in the Text window on the lead's page.

An activity will be created, “Opted out texting: flase > true”

The opt-in message appears in the Text window on the lead's page. “Lead opted out of receiving text message.”

  • leads can no longer receive texts from the Texting Tool.
  • Drip workflows with SMS steps should be put on hiatus when reaching the step. NEEDS VERIFICATION.
opt-out-types.1571257850.txt.gz · Last modified: 2019/10/16 20:30 by brittany