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types_of_emails [2018/09/06 16:37] brittany |
types_of_emails [2020/05/28 19:55] (current) michaels |
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+ | #redirect https://support.realgeeks.com/hc/en-us/articles/360037994854-Email-Types | ||
=====Types of Emails===== | =====Types of Emails===== | ||
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When a listing that fits their search criteria has been updated, the lead will receive an alert of this through a Property Update Email. | When a listing that fits their search criteria has been updated, the lead will receive an alert of this through a Property Update Email. | ||
The lead has the ability to change how often they will receive these emails. | The lead has the ability to change how often they will receive these emails. | ||
+ | |||
+ | - **Daily** E-mails are sent Daily | ||
+ | |||
+ | - **Weekly** E-mails are sent every Friday | ||
+ | |||
+ | - **Bi-Weekly** E-mails are sent on the 1st and 15th of the month | ||
+ | |||
+ | - **Monthly** E-mails are sent on the 1st of the month | ||
+ | |||
The body of this type of email cannot be changed. | The body of this type of email cannot be changed. | ||
The signature can be changed in your Lead Manager. Go the "Settings" tab > "General" > "Email Signature" to the right of "Auto Responder Message". | The signature can be changed in your Lead Manager. Go the "Settings" tab > "General" > "Email Signature" to the right of "Auto Responder Message". | ||
+ | |||
**Sign-Up Email:** | **Sign-Up Email:** | ||
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Sent to leads that sign up for monthly market reports on your market report page(s). | Sent to leads that sign up for monthly market reports on your market report page(s). | ||
This is editable in your site backend. Go to "Auto Responder Email" > "Market Report Sign-up" | This is editable in your site backend. Go to "Auto Responder Email" > "Market Report Sign-up" | ||
- | Property Valuation Email: | ||
- | Sent to leads that sign up via the paid Seller Valuation tool. | + | **Property Valuation Email:** |
- | Automated valuation email sends to leads that received the valuation report. | + | |
- | Customized valuation email sends to leads where the valuation report could not be completed. | + | - Sent to leads that sign up via the paid Seller Valuation tool. |
+ | |||
+ | - Automated valuation email sends to leads that received the valuation report. | ||
+ | |||
+ | - Customized valuation email sends to leads where the valuation report could not be completed. | ||
This is editable in your site backend. Go to "Auto Responder Email" > "Seller Leads Automated Valuation" or "Seller Leads Customized Valuation" | This is editable in your site backend. Go to "Auto Responder Email" > "Seller Leads Automated Valuation" or "Seller Leads Customized Valuation" | ||
Seller Leads Automated Valuation = when an estimation of a property is given | Seller Leads Automated Valuation = when an estimation of a property is given | ||
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Seller Leads Customized Valuation = when an estimation of a property is not available. You would need to follow up and get in touch with the lead to give them an estimation. | Seller Leads Customized Valuation = when an estimation of a property is not available. You would need to follow up and get in touch with the lead to give them an estimation. | ||
- | *Even if an estimation is given, there should still be follow ups with the lead. | + | *Even if an estimation is given, there should still be follow-ups with the lead. |
====Lead Manager Emails==== | ====Lead Manager Emails==== | ||
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Sent to leads that are assigned to an agent and fills out the contact form on the website. | Sent to leads that are assigned to an agent and fills out the contact form on the website. | ||
This may be customized for each agent on their Settings page in the Lead Manager. | This may be customized for each agent on their Settings page in the Lead Manager. | ||
- | Notification Email: | ||
- | Sent to the email address you have configured in your settings. | + | **Notification Email:** |
- | Sent based on the Notification Settings placed by your Site Admin. | + | |
- | Emails to your leads: | + | - Sent to the email address you have configured in your settings. |
+ | |||
+ | - Sent based on the Notification Settings placed by your Site Admin. | ||
+ | |||
+ | **Emails to your leads:** | ||
+ | |||
+ | - Sent to leads you message through the Lead Manager. | ||
- | Sent to leads you message through the lead manager | + | - If you have your Email Integration set up, the emails will be sent through your email account. |
- | If you have your Email Integration set up, the emails will be sent through your email account. | + | |
*Keep in mind that in order for these emails to avoid spam filters, they need to be sent in plain text so images cannot be added. | *Keep in mind that in order for these emails to avoid spam filters, they need to be sent in plain text so images cannot be added. | ||