bombbomb
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bombbomb [2016/02/17 23:46] igor [BombBomb Integration] |
bombbomb [2020/05/28 21:01] (current) michaels |
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| + | #redirect https://support.realgeeks.com/hc/en-us/articles/360043204134 | ||
| + | New! Get a 14 day free trial by [[http://www.realgeeks.com/bombbomb|clicking here!]] | ||
| ====== BombBomb Integration ====== | ====== BombBomb Integration ====== | ||
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| In the Lead Manager, you will be able to track your leads actions: opening the email, watching the video. This information is available in the leads Activity History. | In the Lead Manager, you will be able to track your leads actions: opening the email, watching the video. This information is available in the leads Activity History. | ||
| - | BombBomb also has a section on their integrations page with a screencast on how to use Real Geeks integration: http://bombbomb.com/real-geeks/ | + | BombBomb also has a section on their integrations page with a screencast on how to use Real Geeks integration: https://support.bombbomb.com/hc/en-us/articles/115000430751-How-do-I-set-up-my-Real-Geeks-integration- |
| ===== How to Integrate with BombBomb ===== | ===== How to Integrate with BombBomb ===== | ||
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| ===== Import Leads into BombBomb ===== | ===== Import Leads into BombBomb ===== | ||
| - | New leads will be automatically imported into your BombBomb account as a contact. This includes the leads: | + | New leads (shortly after their first assignment to an agent) will be automatically imported into your BombBomb account as a contact. This includes the leads: |
| * First Name | * First Name | ||
| * Last Name | * Last Name | ||
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| ===== FAQs ===== | ===== FAQs ===== | ||
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| + | **Is BombBomb connected to one user, or all of them? Can I have individual accounts for each user?** \\ | ||
| + | At present, the BombBomb integration is one account per Lead Manager. This means that an account personalized to a single user will show these personalizations for all users who use that BombBomb link. This may change in the future, but at the current time it isn't possible to change this. | ||
| **If I update the lead on the Lead Manager will it update on BombBomb and vice-versa?** \\ | **If I update the lead on the Lead Manager will it update on BombBomb and vice-versa?** \\ | ||
| No. At this moment changing the lead on the Lead Manager will not modify the associated BombBomb contact. We are working on a solution to this. | No. At this moment changing the lead on the Lead Manager will not modify the associated BombBomb contact. We are working on a solution to this. | ||
| - | BombBomb does not notify Real Geeks on updates to contact details, so changes to BombBomb will not affect your lead on the Lead Manager | + | **I'm on a trial, and BombBomb isn't sending e-mails!** |
| + | BombBomb will only allow you to e-mail the first fifty contacts that you add to your trial account. You will need to purchase a paid plan to e-mail the other, "oversubscribed" contacts before they can be messaged. | ||
| - | On the other hand, if the lead modifies their name or phone number on the website this information is updated on BombBomb. But if the member modifies their email a new contact will be created on BombBomb with the new email instead of updating the existing one. This is not ideal and we are also working on a solution. | + | BombBomb does not notify Real Geeks on updates to contact details, so changes to BombBomb will not affect your lead on the Lead Manager |
bombbomb.1455752805.txt.gz · Last modified: 2016/02/17 23:46 by igor
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