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liondesk [2017/04/27 14:29]
kat [Using Real Geeks to round robin leads in LionDesk]
liondesk [2017/04/27 14:34] (current)
kat [Using Real Geeks to round robin leads in LionDesk]
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-You can use either Real Geeks or LionDesk to round robin your leads. This is how you set up Real Geeks round robin for LionDesk: ​+You can use either Real Geeks or LionDesk to round robin your leads. ​Currently the API does not support the tracking lead activity if you round robin using Real Geeks, rather than LionDesk. If you want your lead activity to track, please use round robin through LionDesk. Instructions on how to do this is listed here [[https://​liondesk.zendesk.com/​hc/​en-us/​articles/​217038948-Lead-Distribution-Type-Round-Robin|LionDesk Evaluation]] 
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 +This is how you set up Real Geeks round robin for LionDesk: ​
  
 **First:** Set your lead assignment to Round Robin in the Lead Manager. ​ **First:** Set your lead assignment to Round Robin in the Lead Manager. ​
liondesk.txt · Last modified: 2017/04/27 14:34 by kat