Facebook's Lead Ads provide higher quality, less expensive leads. With lead ads, potential customers can sign up on your website and you'll get accurate info to follow up with them. This guide will teach you how to turn any of your ads into Facebook Lead ads with the Real Geeks Facebook Marketing tool.
To enable the lead ads navigate to an ad type for a property or a search. If you haven't enabled lead ads or used lead forms on your page, you will have to follow these steps:
When you load the Facebook Marketing Tool and choose a property or search, you should see this light box:
Click on the button that says “Review and Accept Lead Ad Terms” and a new tab should open at https://www.facebook.com/ads/leadgen/tos
On Facebook's Lead Ad Terms page, if you have permissions to multiple Facebook pages, make sure that you click on the dropdown next to the “Accept” button to select the correct Facebook page.
After you've selected your Facebook page click on the “Accept” button and return to the Real Geeks Facebook Marketing Tool. The light box asking you to accept the terms should disappear.
When you first enable Lead Ads, you'll have to configure your Facebook Page with the Real Geeks Lead Router.
We made this process seamless, and the only setting you need to set before configuring your Lead Router connection is the Lead Type. This is the Lead Type that new leads from your Facebook Page's Lead Forms will be assigned. Lead Types can be added or customized in your Real Geeks CRM settings.
If you have not already created a Lead Form for your Facebook Page, you will immediately see the Lead Form creator wizard. If you have already created Lead Forms you will see a list of Lead Forms available for you to use on your ad.
To create a lead form, click on the “New Lead Form” button that appears after clicking “Choose or Create a Lead Form” on the Facebook Lead Ads Form component.
A lead form includes the following editable components: Welcome Message (optional), Lead Capture Fields, and a Continue To Website Message.
Welcome Message on a Lead Form
You can add an intro to your lead ad form to give customers more details about yourself or to tell people what they'll receive for submitting their information. Adding a Welcome Message is optional.
By default, we've made your Lead Forms include the same Welcome Message that converts on your Real Geeks website.
You can also edit or create an entirely new Welcome Message for your form:
1. Click on “Choose a Previously Created Message or Create a New Message”
2. Click on “Create New Welcome Message” or choose a previously created Welcome Message
3. Edit the “Headline” for your Welcome Message. This headline should be less than 80 characters.
4. Choose an Image for for your Welcome Message. If you do not select an image, Facebook will automatically use the image in your ad
5. Select the layout for the content of your Welcome Message: the content on your Welcome Message can be displayed as bullets or a paragraph. We've added defaults for both these layouts.
6. Enable and select your Welcome Message by clicking on the “Save and Use Welcome Message” button.
You can disable the Welcome Message on your Lead Ad Form by clicking the green switch on the Welcome Message header.
These fields are automatically filled
Your Lead Ads form features Pre-filled fields that make it easier for your customers to fill out the form because Facebook will automatically complete these fields with info from a person's Facebook Profile.
The default capture fields on the Lead Form the same as the property lead capture form on your Real Geeks website: First name, last name, phone, and email. Email is the only required field, but we recommend you at least collect the default fields.
You can also edit the Call To Action headline before the lead capture fields.
Additionally, if you want to request additional information on your Lead Form, you can click on “Show More Option” to see all the pre-filled fields available on a Lead Form. These additional fields will not populate fields in the Lead Manager, but you can access this information by downloading the Lead Form entries on Facebook's Business Manager.
Your lead form includes a Welcome Screen to keep people engaged with your business after they submit their lead form. You can customize text and the call to action button that will direct leads to your website.
To edit your “Continue to Website Message” click on the “Edit” button on the section's header.
Then after you edit the Headline, Description, or Button Text you can save and use your Thank You Message by clicking on the “Use Continue to Website Message” button.
To save and use your Lead Form, you'll give your form a name and click on the “Save and Use Lead Form” button.
If you change your mind after selecting a Lead Form, you can always choose a different form by clicking on “Choose a Different Form”. You can also disable the Facebook Lead Ad Form on your ad clicking on the green “Enable” switch on the Facebook Lead Ads Form component.
The first thing you might notice when you create a lead ad is that “Boosted Post” and “Post Only” options are not available for your campaign. That's because in order for the Lead Router to send your leads to your Lead Manager we need to use the campaign name for the ad.
Lead Ads will slightly tweak the campaign name for your ad, but this name will only appear this way in Facebook's Business manager and you will only see the “Ad Name” on your Real Geeks Facebooks Marketing Tool dashboard.
The format of the campaign name on your ad is used to give your leads a specific Lead Source (“RG FB Tool Lead Ad”), assign a first search to new leads from your Lead Ad, and assign leads from your Lead Ad to a specific agent in your Lead Manager.
This is the format for your campaign name (without the “” brackets):
[Ad Name] : [Lead Source (default: "RG FB Tool Lead Ad")] : [Search Id] : [Agent Id (optional)]